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  1. Case Studies

TURNING STONE RESORT CASINO

Transforming the image of a rural resort into a national destination for meetings and events

Download case study
24%

Increase in received RFPs

23%

Increase in unique orgs sourcing

2K+

Interactive Floor Plan views annually

Discover how Turning Stone Resort Casino revolutionized its visibility and skyrocketed success in attracting group business. Nestled in Verona, New York, this four-diamond, four-star resort offers 788 guest rooms, 125,000 square feet of meeting space, and an array of amenities, including spas, golf courses, and a casino. Despite its impressive offerings, the resort faced challenges in attracting large events typical of major metropolitan centers. By leveraging Cvent's advertising solutions and tools like Planner Navigator, Turning Stone's sales and marketing team significantly increased RFPs and unique organizational sourcing. Their strategic use of data and technology has helped them stand out and attract event professionals globally. Want to learn more about their journey and impressive results? Download the full case study now!

 
 

We're finding that when planners have diagrams at their disposal, it helps us be considered. Once the planners are able to go interact with our diagrams, they're able to see what they can fit in each of our spaces. They're standing in the room and familiarizing themselves with our product. 

Sarah Just
Director of Sales and Conference Services
Products used:
CSN Advertising
Grow your group business
RFP Showcase
Capture new business
Wedding Spot Advertising
Attract venue-sourcing couples
Planner Navigator
Find the perfect planner
Smart Custom Proposals
Branded and personalized templates
Response Automation
Respond more efficiently
Cvent Event Diagramming
Better events by design
Group Competitive Set Dashboard
Make data-driven decisions

CHALLENGE

Competing for large meetings and events that typically source in major metropolitan centers

SOLUTION

Advertising in the right places with the right messages to draw attention to a unique resort

RESULTS

Winning large group business and executing it with perfection to develop repeat customers

Download case study

A luxury experience with customer-centric technology

Read case study

Thoughtful expansion and Cvent technology enable luxury

Read case study

Thinking globally expands possibilities for success

Read case study
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