Visit San Jose partnered with Cvent to revolutionize their approach to citywide events, particularly in streamlining room block management and enhancing planner relationships. Through Cvent Passkey, the CVB improved room reservation accuracy while maintaining robust security for guest information. The partnership enabled Visit San Jose to provide comprehensive support to event planners through streamlined processes and detailed destination information. The organization has successfully managed complex subblocks for citywide events. Visit San Jose has benefited from valuable industry relationships and continued product education through their Cvent partnership. Download the case study to learn more.
CHALLENGE
The CVB needed a way to work collaboratively with hotels and event professionals to improve visibility for citywide events
SOLUTION
The destination team manages Cvent Passkey to centralize the reservation process and improve data transparency
RESULTS
Cvent Passkey's streamlined process improves the experience for event professionals, attendees, and hotels while giving the CVB robust reporting on events in the city.
